Digital Media Academy

 

Terms & Conditions (version updated on August 21st, 2024)

Welcome to Digital Media Academy Corp. and DMA Academy Canada Ltd. (“Digital Media Academy” or “DMA”) and the digitalmediaacademy.org website (“Site” or “Website”). Through this Site, Digital Media Academy offers access to live and virtual educational and training courses, classes, Programs, Camps, activities, events, materials, software, applications, and related products and services, all as described on the Site or in promotional, informational, or marketing materials produced by or on behalf of DMA (collectively, “Services”).

Access and use of the Site and purchase and use of the Services are governed by and subject to these Terms and Conditions (“Terms”), as well as all applicable laws, whether or not you are a registered user (refers to any individual who accesses or uses the Site or Services), of the Site or you create an account on the Site. Please review these Terms carefully before using the Site or purchasing Services (refers to all educational programs, courses, camps, and related offerings provided by DMA through the Site). By accessing, using, or downloading any materials from the Site or purchasing Services from Digital Media Academy, you agree to be bound by these Terms. In other words, when accessing or using this Site, downloading materials from the Site, or using DMA Services, you are entering into a binding legal contract (these Terms) with Digital Media Academy.

Digital Media Academy reserves the right to amend these Terms. In the event of significant changes, Users will be notified via email or through a prominent notice on the Site prior to the changes taking effect. Your continued use of the Site and any Service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these Terms or any future Terms, do not use or access (or continue to access) the Site or Services.

These Terms apply to all visitors, users, and others who access the Site, or purchase, download, or receive Services or materials from Digital Media Academy.

If you have any questions or concerns, please contact DMA’s Customer Service team at  info@digitalmediaacademy.org.

These Terms are organized into sections applicable to:

  1. Use of the Website
  2. Participation in DMA’s online programs
  3. Participation in DMA’s in-person programs
    3.1 Cancellation and Refund Policies for In-Person Programs
    3.1.1 Cancellation and Refund Policy for Global Innovation Race 

     

  4. General terms and conditions
  • USE OF THE WEBSITE

You may not use the Site if (a) you are not of legal age or are otherwise unable to enter into a binding legal contract with DMA, (b) you are barred from receiving Services under the laws of the United States, Canada, or the country in which you are resident or from which you are accessing the Site, or (3) because DMA previously barred your learner(s) from using its Services as a result of inappropriate conduct.

In accordance with the Children’s Online Privacy Protection Act in the United States and equivalent government regulations or policies in Canada and other countries, you must be 13 years of age or older to complete and submit any forms or provide any personal information on this Site. If you are not at least 13 years of age, you (1) must not enter any information about yourself or anybody else in any field on this Site, and (2) you must exit this Site now.

In compliance with COPPA, if we become aware that a user under the age of 13 has provided personal information without parental consent, we will promptly delete such information.

You may not engage in any activity that interferes with or disrupts the operation of the Site (or the servers or networks connected to the Site). Do not abuse or attempt to abuse the Site technically (e.g., please do not try to hack the Site).

For information about DMA’s data protection practices, please refer to the Digital Media Academy Privacy Policy which can be accessed from the Site. That Policy explains how DMA treats your personal information and protects your privacy (and the personal information and privacy of your learner(s)) when you or they use the Site and DMA Services. You agree to the use of your and your learner(s) data in accordance with the DMA Privacy Policy.

  • PARTICIPATION IN DMA’S ONLINE PROGRAMS

DMA offers 3 kinds of online programs:

  1. Live, instructor-led after-school courses (virtual classes in the morning, afternoon, and evening).
  2. Live, instructor-led virtual Camps (Monday to Friday during the winter, spring and summer school breaks).
  3. Self-Paced courses.

This section governs the participation of learners in all DMA online educational and training courses, classes, Camps, and Programs. They are intended to keep learners safe and to ensure DMA’s online courses are productive and positive learning experiences for all learner(s).

You agree you will abide by the following rules and that you have discussed them with your learner(s), who also understands and agrees to follow them. You and your learner(s) also agree to abide by DMA’s General Terms and Conditions found below.

  1. Your learner(s) must participate in online courses or classes in an appropriate and private setting. An appropriate setting is a desk or table (1) where the learner can work comfortably on their device (desktop computer, laptop, tablet) and (2) that is located here noise and distractions can be kept to a minimum. A private setting usually means your home.
  1. In class, your learner(s) must follow directions given by DMA instructors.
  1. You and your learner(s) must treat all other learners, instructors, DMA staff members, and yourselves with courtesy, kindness, and respect. Learners must not ridicule each other or other learners’ projects either while participating in an online course or on social media or in chat rooms (or elsewhere).
  1. Your learner(s) must not at any time while participating in an online class, course, Camp, Program, or on social media or in a chat room (or elsewhere on- or offline):
    1. use inappropriate language;
    2. impersonate an instructor or another learner;
    3. engage in or threaten violence;
    4. bully, intimidate, harass, or threaten to bully, intimidate, or harass another learner(s), instructor(s), or DMA staff members.
  1. You and your learner(s) agree that the prohibitions in nos. 3 and 4 continue indefinitely after your learner(s) has completed a course or program of courses.
  1. If you believe your learner(s) has been bullied, intimidated, or harassed by another learner(s) please reach out to customer service at info@digitalmediaacademy.org or your Program Director and DMA will take appropriate measures to remedy the situation.
  1. Your learner(s) must dress appropriately during interactive online classes. This means they must wear what they would wear to school, i.e., no T-shirts, etc, with profanity, nude, semi-nude, or suggestive pictures and no clothing made of see-through materials or that expose areas of the body usually covered in an educational setting.
  1. Your learner(s) will only share or discuss media that is related to lessons and that is appropriate for the age range of the learners in the class. Sexually explicit media is never appropriate. Violence cannot be depicted in any media presented in class. In some situations, such as a class about constructing gaming apps, age-appropriate “cartoon violence” may be acceptable, but it must be submitted to the instructor for approval before it can be presented in class.
  1. During lessons, your learner(s) will not view or open windows displaying inappropriate material (e.g., pornography or age-inappropriate sexual content, or text or media depicting violent, racist, bullying, harassing behaviour). This is so that any such material is not inadvertently displayed to other learners by way of, for example, screen share. The best practice is for learners to only have the window or app they are using to participate in the class open during lessons.
  1. Without permission from their instructor, your learner(s) is not permitted to share course content, course materials, or other educational information with anyone who is not also enrolled in a course. Learners may share such content and materials with you. After a course is completed, they are also welcome to share their completed projects with friends.
  1. Your learner(s) is strictly prohibited from contacting or attempting to contact instructors outside of lessons (ie., at any time other than during class time). This prohibition continues indefinitely after your learner(s) has completed a course, Camp or Program. Further details about this prohibition can be found in the General Terms & Conditions below.
  1. If you wish to speak with an instructor, please contact info@digitalmediaacademy.org.
  1. Neither you nor your learner may use DMA Services or any materials provided by DMA for illegal or immoral purposes.
  1. You and your learner will participate in classes, courses, Camps, and Programs in accordance with (1) these rules, (2) any rules or terms of use specific to a particular course, and (3) any general DMA rules governing the use of or access to its Services.

This next section contains general Terms that apply to DMA online courses, classes, Camps, and Programs.

Virtual Camps and After-School Programs

Virtual Camps and After-School Programs take place on fixed dates and at fixed times. Details of the times and dates are available on the Site. Please note the published time zone.

Fees for Virtual Camps and After-School Programs are paid as instructed on the payment processing platform. The fees are shown and charged in US dollars.  Canadian customers are charged the sales tax applicable in their province.

The fees for Virtual Camps and After-School Programs are non-refundable. Missed classes cannot be made up or refunded. Fees will not be prorated for missed classes or if you cancel your learner(s) participation in a course, including those purchased as part of a bundle/package. All Virtual Camps and After-School Programs courses purchased as part of a package/bundle must be used in the season for which the purchase was made. No refunds are available for unused portions.

You may reschedule your learner(s)’s Virtual Camp or After-School Program, depending on availability, with no change fee, up to 45 days prior to the Camp’s or Program’s start date. A US$50 fee will apply to any changes made within 45 days to 14 days prior to the first day of the Camp or Program. No changes can be made within 14 days of the start of the Camp or Program.

If DMA cancels a Camp or Program because of low enrollment, you will qualify for a full credit or a full refund.

If an individual class in an After-School Program has to be cancelled for reasons beyond DMA’s control (i.e., because the instructor becomes ill or incapacitated and a replacement is not available, or because of the temporary impact of a reason included in the Force Majeure clause, e.g., a temporary power outage), DMA will reschedule the class.

If at any time before or during a Virtual Camp, DMA cancels the Camp (or balance of the Camp) because it cannot operate for reasons beyond its control (i.e., because the instructor becomes ill or incapacitated and a replacement is not available, or for a reason included in the Force Majeure clause – COVID-19 restrictions would be an example of a Force Majeure/Act of God in this instance), 75% of the pro-rated fee will be refunded or a 100% pro-rated credit toward any On-Campus or Online Program begun within 12 months of the Camp’s start date will be given.

You must check software, and hardware compatibility before purchase and participation. The required hardware and software are published on each course, Camp, or Progam description page. It is your responsibility to ensure your learner(s) arrives on the first day of virtual class with the required hardware and software in working order. DMA is not responsible for hardware or software availability or compatibility. Digital Media Academy does not pay for the hardware and software required for a course, Camp, or Program.

DMA’s online instructors often work from loca